Privacy Policy Details

Learn more about how Paxorelivia handles and protects your personal information when you interact with our AI research platform.

Information We Collect

We gather specific types of data to deliver and enhance our research services.

• Personal identification such as your name and email address for account management.
• Usage data including device information, IP address, and browser details when you access our platform.
• Cookies and analytics to improve performance and user experience.
• Data you voluntarily provide when communicating with support or requesting information.

How We Use Your Information

Collected information is used strictly for platform operations, security, and continuous enhancement.

• Maintain secure access, verify identity, and support account features.
• Monitor and improve system functionality and research tools.
• Personalize dashboards and research environments based on your usage.
• Respond to inquiries or address administrative needs promptly.

Legal Basis for Processing

We adhere to South African data protection laws in processing your information.

We process data to fulfill our contractual obligations, meet legal or regulatory requirements, and support legitimate business operations where permitted under law.

Information Sharing

We do not sell your personal data. Third-party sharing is limited and purposeful.

• Service providers may process data only as needed for hosting or maintaining the platform.
• Legal disclosure if required by law or regulatory bodies.
• Transfer in case of a business restructure, with continued privacy commitments.

Data Security

Industry-standard safeguards protect your information against unauthorized access or misuse. Regular reviews help maintain system integrity and user confidentiality.

Your Rights

You have choices and rights regarding your personal data under South African law.

• Request access to or correction of your information at any time.
• Request erasure of your data, subject to applicable legal exclusions.
• Object to processing activities or withdraw consent for specific uses.
• Receive a copy of your data in portable format where required.

Cookies and Analytics

Cookies support essential platform functionality and help tailor your research experience. See our Cookie Policy for details.

See Cookie Policy See Cookie Policy

Contact Us

Reach our privacy team with questions about your data use or rights on our platform.

Changes to This Policy

Updates may be made to this Privacy Policy. Material changes will be communicated clearly to users.